Privacy Policy

1. Introduction

Rentak Silika ("we", "us", "our") is an online school for AI development registered and operating in Malaysia. This Privacy Policy describes how we collect, use, store, and protect personal data in connection with our programmes and website at rentaks.pro.

We are committed to handling personal data responsibly under the Personal Data Protection Act 2010 (Malaysia) ("PDPA"). Questions about this policy should be directed to [email protected].

2. Data We Collect

We collect the following categories of personal data:

• Contact information: name, email address, and phone number submitted via our enquiry form.
• Background information: Python experience, mathematics background, and engineering context provided as part of the Technical Readiness Assessment.
• Programme submissions: code, written documents, and design artefacts submitted during a programme.
• Technical data: IP address, browser type, and pages visited, collected via cookies and server logs.

We do not collect sensitive categories of personal data (health, ethnicity, political opinions, biometrics) and do not request payment card details directly — payments are handled by third-party processors.

3. How We Collect Data

• Directly from you when you submit our enquiry form or enrol in a programme.
• Via cookies and similar technologies on our website (see Section 6 and our Cookie Policy).
• From programme submissions you make during the course of a programme.

4. Legal Basis and Purpose of Processing

Under the PDPA and general privacy principles, we process personal data on the following bases:

• Contract performance: to deliver the programme or assessment you have enrolled in, including sending written feedback and scheduling reviews.
• Legitimate interests: to respond to pre-enrolment enquiries and to maintain basic security and fraud prevention measures.
• Consent: for optional marketing communications, which you may withdraw at any time.

Retention: Contact and enquiry data is retained for 12 months after last contact. Programme submission data is retained for 24 months after programme completion. Server log data is retained for 90 days.

5. How We Use Your Data

• Responding to enquiries about programmes and the readiness assessment.
• Delivering programme feedback, written reviews, and one-to-one sessions.
• Sending administrative communications related to your enrolment.
• Improving programme content based on aggregate, anonymised patterns in submissions.
• Complying with legal obligations under Malaysian law.

We do not sell personal data to third parties. We do not use learner submission content for purposes outside the delivery of the programme without explicit consent.

6. Third-Party Services and Data Sharing

We may share data with the following categories of third parties:

• Payment processors: to handle enrolment fees. They receive only the data necessary to process the transaction.
• Analytics providers: we use Google Analytics to understand aggregate website usage. This involves the transfer of anonymised technical data.
• Email infrastructure: for sending programme communications.

We do not share personal data with advertising networks or data brokers.

7. Cookies

Our website uses cookies for basic functionality and optional analytics. Essential cookies cannot be disabled without affecting site function. Analytics and marketing cookies require your consent. You can manage your preferences through our Cookie Policy page.

8. Data Security

We apply the following measures to protect personal data:

• HTTPS encryption for all data transmitted to and from our website.
• Access controls limiting staff access to personal data on a need-to-know basis.
• Regular review of third-party processor agreements for data handling commitments.

In the event of a data breach that is likely to cause harm, we will notify affected individuals within a reasonable timeframe consistent with PDPA requirements.

9. Your Rights

Under the PDPA and applicable law, you have the right to:

• Access personal data we hold about you.
• Correct inaccurate or incomplete personal data.
• Request erasure of personal data where there is no lawful basis for continued processing.
• Object to processing based on legitimate interests.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.

10. Third-Party Links

Our website may link to external resources, including documentation, tools, and research papers. We are not responsible for the privacy practices of those sites and recommend reviewing their policies before providing personal data to them.

11. Children's Privacy

Our programmes are designed for adults with professional or near-professional technical backgrounds. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has submitted data, we will delete it.

12. Policy Updates

We may update this policy when our data practices change. The updated version will be posted at this URL with a revised Last Updated date. Continued use of our services after a material change constitutes acceptance of the updated policy.

13. Contact

Data controller: Rentak Silika
Address: 88 Jalan Wong Ah Fook, 80000 Johor Bahru, Johor, Malaysia
Email: [email protected]
Phone: +60 7 331 9482

Complaints regarding data handling may also be directed to the Personal Data Protection Commissioner of Malaysia.